7 “Sorry to Bother You” Alternatives Every Salesperson Needs

When you’ve been in sales a while, it’s easy to develop bad habits. You pick them up from other reps or take a shortcut during an especially busy week and, all of the sudden, you’ve added some skills to your...
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100 Sales Probing Questions to Truly Understand Your Prospects’ Pain [Infographic]

Probing questions ask for more detail on a particular matter. They’re often follow-up questions like, “Could you tell me more about that?” or “Please explain what you mean.” Probing questions are meant to clarify a point or help you understand...
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10 Habits of Highly Effective Closers

If you asked most people what activity they associated most with sales, I’d guess that many of them would respond the same way: Closing. And it’d be no surprise. For one thing, it’s the most visible part of the sales...
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The Sales Closing Technique That Gets Prospects to Overcome Their Own Objections

I’m not a big fan of closing early and often. I prefer to close once I know a prospect is already sold. I try to avoid signaling to prospects that I’m there to sell something. Instead, I strive to portray...
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5 More Great Habits to Grow Your Business

A while back, I discussed some Great Habits to Grow Your Business. That was along with a discussion about Hoboken, New Jersey, people watching, Frank Sinatra, stopping at red lights, sunshiny days, the New York City skyline, and a pack...
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6 Sales Closing Techniques and Why They Work

Closing is a make-or-break moment in sales. Choosing the right phrases to seal a sales deal is crucial. And this moment is likely the final verdict determining whether or not your efforts will amount to anything at all. More...
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How to Write a Sales Email People Want To Respond To

There’s a single purpose behind every sales email, whether it’s a prospecting email, follow-up email, or a breakup email: Get a response. More...
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81 One-Sentence Sales Tips Every Rep Should Know

Just as the best athletes constantly practice, improve, and refine their strategy, successful salespeople are always experimenting with existing techniques and trying out new ones. After all, the second an athlete or rep stops striving to get better, they backslide....
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18 Professional Voicemail Greetings to Help You Record the Perfect One

I have a confession to make: I haven’t recorded a new voicemail greeting since 2014. In the past four years, I (hopefully) have become more articulate, poised, and self-assured. But hear my voicemail recording, and you’d think I was still...
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5 Overused Phrases to Cut from Your Sales Emails

When it comes to email, using cliches isn’t the worst sin you can commit (that dubious honor probably belongs to misspelling basic words or getting your prospect’s name wrong). But overused words and phrases don’t help you achieve your number...
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